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Transform Your Practice and Patient Journey With Treatment Coordinator Training
Elevate your practice's success through comprehensive treatment coordination and patient journey excellence. Our highly reviewed programme empowers your team to deliver exceptional patient care whilst dramatically increasing case acceptance and practice revenue.
Why Treatment Coordination Training is Your Most Strategic Investment
The Ultimate Retention Strategy
Investing in your team's professional development is proven to be the most effective retention strategy available. When team members feel valued through quality training, their loyalty and commitment to your practice strengthens significantly.
Treatment coordination skills transform staff members into confident professionals who understand their crucial role in patient care and practice success. This sense of purpose and professional growth creates a workplace culture where team members genuinely want to stay and contribute.
Exceptional Return on Investment
Every pound invested in treatment coordination training returns exponentially through increased case acceptance rates. Practices typically see a 30-50% improvement in treatment uptake for high-value procedures including dental implants, Invisalign, teeth whitening, and cosmetic dentistry cases.
Beyond immediate financial gains, trained coordinators reduce appointment cancellations, improve google reviews, and convert outstanding courses of treatment. The investment pays for itself within weeks whilst building long-term practice sustainability.
Transformational Benefits for Your Practice
Enhanced Team Confidence
Your team members gain the skills and knowledge to present treatment options with clarity and conviction, naturally leading to improved patient conversations and higher conversion rates.
Exceptional Patient Care
Deliver a superior level of service that distinguishes your practice. Trained coordinators understand patient psychology, objection handling, and the art of creating genuine care relationships.
Increased Treatment Uptake
Watch your acceptance rates soar for implants, cosmetic cases, Invisalign, and teeth whitening procedures as your team masters the coordination process from consultation to completion.
Measurable Revenue Growth
Experience tangible financial improvements as confident team members convert more consultations into accepted treatments, creating predictable and sustainable practice growth.
Learn from an Award-Winning Dental Professional
Experience That Transforms Practices
This comprehensive course is delivered by an award-winning dental professional with extensive real-world experience spanning multiple facets of dental practice operations. Having worked as a dental nurse, practice manager, and strategic business consultant, your trainer brings invaluable insights from every perspective.
This unique combination of clinical understanding, operational expertise, and business acumen ensures your team receives practical, immediately applicable training that addresses the real challenges facing modern dental practices.
  • Years of hands-on experience in patient-facing roles
  • Proven track record consulting successful dental practices
  • Award-winning expertise in marketing and dental business consulting
  • Deep understanding of both clinical, patient, and business operations

Five-star rated programme consistently praised for its interactive and engaging approach, comprehensive content, and immediate impact on practice performance and team confidence. Read our testimonials below.
Our Comprehensive Course Modules
Our expertly designed curriculum covers all essential aspects of treatment coordination, equipping your team with practical skills and strategies to excel in their role and drive practice success.
Foundational Principles
Understand the core role of a Treatment Coordinator, its impact on patient care, and overall practice efficiency.
Patient & Team Communication Mastery
Develop advanced communication techniques to build rapport, listen actively, and foster trust with every patient.
Effective Treatment Presentation
Learn to clearly articulate treatment plans, highlighting benefits and value to empower informed patient decisions.
Outstanding Courses Of Treatment
Master objection handling, address common concerns, and navigate financial discussions with confidence and empathy.
Financial & Administrative Flow
Streamline financial arrangements, manage payment options, and ensure seamless scheduling and follow-ups.
Maximising Case Acceptance
Implement proven strategies to significantly boost treatment acceptance rates for high-value dental procedures.
Ethics & Compliance
Navigate ethical considerations, ensure patient privacy, and adhere to best practices in all aspects of coordination.
Dental Marketing & Advanced Strategies & Growth
Explore team collaboration, marketing integration, and continuous improvement for sustained practice growth.
What Our Delegates Say
"I have gained a deeper insight to how the practice runs and what is being offered to patients which has made me more confident when talking to patients about their treatments and costs."
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★★★★★
"Incredible atmosphere. Amazing course presenter."
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★★★★★
"Absolutely brilliant. Very discussion led which allows the group to hear different opinions and views.

Really helpful examples given and everything is explained in great detail."
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★★★★★
"This training was a nice experience and our tutor Emma and Dorina was the best. This training helped me to overcome my limits and to accumulate new knowledge, to make new friends, to socialise and to express my own opinion.

I love them from the bottom of my heart. They put so much effort, time and love to teach everything so clearly and nicely. I will definitely recommend this course."
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★★★★★
"This course was excellent. Emma was friendly, knowledgeable and honest when it came to feedback about my assignments. The presentations themselves were clear, concise and well-written and the assignments were helpful in developing my skills.

This training has helped me to understand my duties as a TCO much more clearly and has given me the knowledge and confidence to provide better patient care."
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★★★★★
"Emma was amazing, she took the time to go through everything in such detail. No answer was wrong.

She was able to give me so much advice on my role at my practice and always offered help if needed.

I would 100% recommend to my colleagues!
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★★★★★
"The training I have received will have a positive impact on how I communicate with patients, understanding their concerns, in addition to providing timely and compassionate care whenever I am in the practice. I believe the training I have received has made me more confident and empathetic towards our patients, which in turn gives patients confidence in us providing the best care for their individual requirements.
I felt both Emma and Dorina were passionate about the course, and really catered to all delegates, regardless of our career stages, to empower us to the best by our patients, and improve our knowledge, confidence and communication skills."
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★★★★★
"We gained a greater understanding of why patients were referred, for what sort of treatments, and the different processes each practice used dependant on whether it was private or NHS. It gave me an insight into the wider world of dentistry, the politics involved in referring patients(!) and how to streamline our processes."
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★★★★★
"I will benefit from this training as it has helped confirm that what we do in our practice is good & that we can still improve in different areas."
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★★★★★